FAQ's

POLICIES

what is your return and exchange policy?

due to the nature of our products  being hand crafted in small batches with its natural qualities and no preservatives, we cannot accept returns or exchanges.

But, we want you to love herbal gypsies so please contact us if you are unsatisfied with your purchase at all. we will hash it out and come up with a solution, we promise!

SHIPPING + PAYMENT

WHAT IS YOUR SHIPMENT METHOD?

WE USE UsPS TO SHIP YOUR PACKAGE FOR A rate based upon the weight of your package AROUND THE UNITED STATES. WE ARE A SMALL BATCH COMPANY AND OUR PRODUCTS ARE MADE TO ORDER BY HAND SO IT USUALLY TAKES 2-3 BUSINESS DAYS (NOT INCLUDING UsPS TRANSIT TIME). 

DO YOU OFFER FREE SHIPPING?

YES! WHEN YOU SPEND $75 OR MORE AND LIVE IN THE UNITED STATES. 

WHAT ARE YOUR PAYMENT METHODS?

WE ACCEPT VISA, MASTERCARD, AMERICAN EXPRESS AND DISCOVER. 

DO YOU ACCEPT INTERNATIONAL ORDERS?

WE DO NOT ACCEPT INTERNATIONAL ORDERS AT THIS TIME. 

DO YOU CHARGE SALES TAX?

WE REQUIRE BY LAW TO CHARGE SALES TAX TO THE FOLLOWING STATE: FL 

PRODUCT + INGREDIENTS

ARE YOUR PRODUCTS TESTED ON ANIMALS?

OF COURSE NOT! WE ARE ANIMAL LOVERS AND WOULD NEVER DO SUCH A THING. 

ARE YOUR PRODUCTS VEGAN?

Yes! We are COMPLETELY VEGAN. 

are your oats gluten free?

our rolled oats are gluten free, but because we are a small batch company making products in one kitchen we cannot guarantee the absence of cross contamination. 

how do i know if i have allergies to the products? 

Please read the ingredient list carefully. if you have sensitive skin and or a history of allergies, we highly recommend you perform a skin test. because we are a small company making all our products in the same kitchen, we can't guarantee the absence of cross contamination. 

our products and information on these pages have not been approved or evaluation by the fda. they are not intended to treat, cure, prevent or diagnose any medical condition and are not a substitute for any medical advice. 

what if i am pregnant or breastfeeding?

please consult your physician before using any of our products since they contain essential oils and herbs that may not be safe for use by pregnant or nursing women.